Verde Valley Caregivers Coalition (and its subcontractors) complies with Title VI of the Civil Rights Act of 1964. The level and quality of transportation service will be provided without regard to race, color, national origin, age, sex, or disability.
Making a Title VI Complaint
Any person who believes he/she or any specific class of person is subjected to discrimination prohibited by Title VI may, by him/herself or by a representative, file a written complaint with the ADOT Civil Rights Office or the Federal Transit Administration (FTA) or the federal funding agency. If the complaint is filed against the local Transit Agency, the Transit Manager is required to forward the complaint to the ADOT Civil Rights Office. All complaints will be promptly investigated by the ADOT Civil Rights Office or the FTA or the federal funding agency.
Contact Information for the ADOT Civil Rights Office
ATTN: Title VI Program Manager
206 S 17th Avenue
Mail Drop 155A
Phoenix, AZ 85007
For further information on the Transit Agency nondiscrimination obligation contact:
Verde Valley Caregivers Coalition
299 Van Deren, Ste 2
Sedona, AZ 86336
Information in languages other than English will be provided as needed and will be consistent with DOT LEP Guidance.
The Americans with Disabilities Act of 1990 (ADA) protects persons with mental or physical disabilities from discrimination in connection with the provision of transportation service. Wheelchair accessible vehicles will be available and will be operated in compliance with the ADA.
The following links direct you to the information you need to file a complaint and inform you regarding key elements in VVCC's Title VI Nondiscrimination Plan.